Jocelyn

Cold Caller|Lead Generation|Collection Speacialist

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Overview

Looking for full-time work (8 hours/day)

at $4.43/hour ($854.56/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

September 17th, 2017

Profile Description

I had over 10 years of experience in the BPO industry, including more than two years as a Cold Caller in Auto Finance. I worked as a Senior Collection Specialist with experience in lead cultivation, handling both inbound and outbound calls for US, UK, and Canadian accounts. My background included strong expertise in customer service, collections, communication, and lead generation, where I developed the ability to effectively engage clients and resolve concerns.

I was proficient in Microsoft Office and had a solid understanding of Windows operating systems. I worked well independently with minimal supervision, while also performing effectively in team environments and contributing to shared goals. I consistently demonstrated a strong work ethic, adaptability, and a results-driven mindset in every role I undertook.

Top Skills

Real Estate » Cold Calling

Experience: 1 - 2 years

Identify potential clients: Cold calling helps sales agents identify individuals or businesses that may need auto financing. By calling a wide pool of people, they can find prospects who are actively looking to finance or refinance a vehicle.

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Office and Administration » Translation

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 5 - 10 years

Marketing » Telemarketing » Outbound Calls

Experience: 1 - 2 years

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Angeles City, Pampanga

Tests Taken: IQ
Score: 108: DISC
Dominance: 39
Influence: 18
Steadiness: 31
Compliance: 12: English
C2(Advanced/Mastery)