Andrea
Customer Service Support/ Appointment Setter/Virtual Assista
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.72/hour ($1,182.72/month)
Bachelors degree
Last Active
June 19th, 2024 (134 days ago)
Member Since
September 13th, 2017
Profile Description
I have worked as a Customer Service Support and a Technical Support Representative and I am trained to handle customers that have basic to very complicated issues. I am trained to handle almost all types of customers from young to elderly people, from calm to frustrated customers or even the angry ones. Through this, I am able to learn how to control the call and make those customers be calm before the call ends, most of the time I get the customer's trust that we will be able to resolve their concerns. I can also manage to deliver bad news to the customers in a positive way, or do positive scripting in every bad situation. Aside from that, I am able to learn how tohelp customers out if they are having trouble understanding their bills, give out their technicians' schedules, and even things that are out of our scope of support.
I can work with minimal support, can do multitask, can work under pressure, and am ateam player. I want a long-term, stable job where I can help you build your business and customers who need someone who could understand them since our business is mainly because of them.<8efe80624d780eba0c6493ec45140364
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Administrative Support
Experience: Less than 6 months
Other Skills
Customer Support » Technical Support
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 18
- Influence: 15
- Steadiness: 40
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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