Catrina

EXPERIENCED Customer Service Support -- eCommerce PRO 

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 20th, 2024 (yesterday)

Member Since

September 13th, 2017

Profile Description

???????????????? ???????? ???????????????????????????????????????????? ???????????????????????????????????? ???????????????? ???????????? ???????????? ???????????? ???????????????????????? ?????????????????????????????
????The Virtual Assistant Rainbow you've been looking for
???? 5+ years of Virtual Assistant and Customer Service Support Experience
Here's how I will improve your business ????????????
???? ???????????????????????????????????? ????????????????????????????
From seamless order processing to attentive customer assistance. I ensure that online businesses run smoothly and provide excellent customer service. Let me optimize your online venture with top-notch eCommerce assistance for sustained growth and customer satisfaction.
Here's what I can run for you ????????
?? Customer Service
?? Order fulfillment
?? Marketing
?? Inventory Management
?? Order Processing
?? Order Tracking & Shipping
?? Refund Processing
Extensive experience with ????????
?? Shopify
Seems like a good fit for your eCommerce empire? ??
???? Drop a personalized message and let's see in what capacity I could help to your eCommerce business ????
???? ???????????????????????????????? ???????????????????????????? ???????????? ???????????????????????????????????? ???????????????????????????? ????????????
These strategic enablers are essential for brand trust, customer loyalty, and competitive differentiation. My presence in your team will foster ???????????????????????????????? ????????????????????????????????????, ???????????????????????????????????????? ????????????????????????????????????????????, ???????????? ???????????????????????????????? ????????????????????, thereby optimizing customer lifetime value and global market positioning.
Very tech savvy -- I basically eat the following tools for breakfast ????????
??Gorgias
??Zendesk
??ReAmaze
??Zoho Desk
??Slack
??Shipstation
??Shipmonk
??Upgrade to see actual info
???? ???????????????????????????????????? ???????????? ???????????????????????? ???????????????????? ????????????????????????????????????????
Experienced freelancer with a knack for Community and Social Media Moderation. Elevating brand trust, customer loyalty and market presence through strategic support that ensures ???????????????????????????? ???????????????????????? ????????????????????????????????????.
Community platforms moderate in ????????
?? Facebook
?? Instagram
?? Twitter
???? ???????????????????????? ???????????????????? ????????????????????????????????????
Crafting compelling narratives, driving engagements to amplify your brand's digital footprint and foster meaningful connections and impactful market positioning.
?? Canva (Photos & Videos)
?? ChatGPT
???? I can also wear different hats and have successfully taken other roles such as:
?? Leads Generation
?? Cold Calling
?? Human Resource Administrative Position
Sounds like a fit? Drop me a quick message or invite so we can schedule a Discovery Call ????
???? Drop a personalized message and let's see in what capacity I could help to your eCommerce business ????

Top Skills

Customer Support

Experience: 2 - 5 years

I've been a Virtual Assistant for 5 years.

Customer Support » Email Support

Experience: 2 - 5 years

I handle over 850 tickets in a single week.

Office and Administration » Email Management

Other Skills

Professional Services » Medical Services

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Office and Administration » Personal Assistant

Experience: 1 - 2 years

I've been an Administrative Assistant for a car rental agency for 2 years.

Marketing » Copywriting

Marketing » Content Creation » Creative Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Experience: 1 - 2 years

I've been a Human Resource Administrative Assistant in the Hotel industry for 2 years handling timekeeping, payroll, memorandums, and other paperwork.

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Phone Support » English Speaking

Experience: 1 - 2 years

I've been a customer service agent for more than 2 years in a BPO company

Basic Information

Age
32
Gender
Female
Website
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Address
San Carlos City, Negros Occidental
Tests Taken
IQ
Score:  105
DISC
Dominance: 32
Influence: 27
Steadiness: 21
Compliance: 20
English
C1(Advanced)
Uploaded ID
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