Experienced CSR, Social Media and Lead Gen Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

Bachelors degree

Last Active

April 25th, 2024 (yesterday)

Member Since

September 11th, 2017

Profile Description

With 7 years of experience working in BPO industry, I have developed the skills to achieve 100% customer satisfaction. I worked as a Technical Phone Support Representative and later on, became part of escalations team in the same account for 5 years. I also had an experience working as a Chat Support Specialist and got promoted as a Subject Matter Expert for 3 months and Product Specific Trainer Apprentice for 1 year and 2 months.
With these experiences, I have obtained skills in English communication (written and verbal). My goal is to maintain a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.
I am diligent and hardworking. I can confidently say that I had no attendance issue and always arrive at work on time. This shows my commitment to any job given to me. I can also work independently and work on a minimal supervision.