Department Manager

Overview

Looking for full-time work (8 hours/day)

at $7.97/hour ($1,402.30/month)

Bachelors degree

Last Active

May 31st, 2024 (16 days ago)

Member Since

September 7th, 2017

Profile Description

I am an expert on Chargebacks & Fraud Prevention, with over ten years of experience in customer service, quality assurance, administrative support, and project management. 
Exceptional communication skills:
 Articulate communicator who understands the different communication styles required when working with colleagues or customers.

Previous experience in banking:
 More than two years of experience working at JP Morgan Chase Bank; providing outstanding customer service as a Merchant Disputes Advisor by conducting reasonable investigation on transaction dispute cases from start to finish. A year and a half of as a Process Associate/Collections Specialist for credit card customers of Synchrony Bank (formerly known as GE Capital Retail Bank), under Genpact Services LLC.

Significant technical skill:
Computer-savvy performer with extensive software proficiency covering wide variety of applications such as the utilization of MS Excel and Google Sheets.

Great attention to detail:
Previous jobs required exceptional keen eye for details with high regards to accuracy and excellence. Promoted as Quality Assurance Analyst on the 6th month of employment for Uber Document Approvals (North America and ANZ) due to meticulous and top-notch quality of work.