Work Experience:BPO Industry Professional (10 years):
Demonstrated expertise in the BPO industry, delivering exceptional results in various roles.
Successfully managed and executed projects, meeting client expectations and deadlines.
Developed strong communication and problem-solving skills through interactions with diverse clients.Market Research Interviewer:
Calling US-based households to ask their opinion on important political issues.
Managed a team of nearly 300 agents, ensuring proper coaching and call handling.
Prioritized client satisfaction and adhere to quality assurance standards.
Skills: Communication, Training, Quality Assurance, Progress Monitoring, Team Leadership
Real Estate Cold Caller:Successfully generated leads and secured appointments through effective cold-calling techniques.Utilized market knowledge and persuasive communication skills to engage prospects and convert them into clients.
Developed and maintained a comprehensive database of potential leads for ongoing follow-ups.
Customer Service Representative - Ford:
Provided excellent customer service, resolving inquiries and issues promptly and professionally.
Effectively communicate complex technical information to customers in a clear and understandable manner.Built strong relationships with customers, earning their trust and loyalty.
Executive Assistant - Real Estate Company:Supported executives with administrative tasks, managing calendars, coordinating meetings, and handling correspondence.Conducted market research to identify potential investment opportunities and support due diligence processes.Assisted in the creation and implementation of marketing strategies to attract clients and promote listings.
I bring 10 years of experience in the BPO industry, with a diverse skill set encompassing market research, real estate cold calling, customer service, and administrative assistance. I am committed to delivering high-quality work, exceeding client expectations, and contributing to the success of every project.
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.