** Possesses extensive 14 years of experience in the Business Process Outsourcing industry
** Demonstrated expertise as a Claims Analyst within a U.S.-based health insurance company, proficient in interpreting medical and mental health claims, and reviewing provider fee schedules over a period of 3 years
** Familiarity with HIPAA guidelines, along with in-depth knowledge of CPT, ICD-9, and HCPC codes.
** Well-versed in the dynamics of the US health insurance landscape
** Skilled in the accurate transcription of both general and medical fields
** Proficient in various MS applications
** Experienced in utilizing Google Docs, Calendar, and other related tools
** Previous work history as a Virtual Assistant (VA) with a wide range of tasks, including social media job posting, flight booking, online bill payments, calendar and
** Capable of conducting cold calling and appointment setting
** Exhibits exceptional interpersonal skills, quickly building rapport with diverse personalities
** Upholds high ethical standards, displaying honesty, integrity, and discretion when handling confidential information
** Demonstrates agility as a fast learner, meticulous attention to detail, strong problem-solving abilities, and a diligent work ethic, both individually and collaboratively
** Adapts effectively and creatively to changes and thrives in deadline-driven, high-pressure environments
** Possesses excellent written and verbal communication skills.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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