Virtual Assistant | Customer Service Support 

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 8th, 2024 (49 days ago)

Member Since

August 26th, 2017

Profile Description

I graduated with a Bachelor's Degree in Secondary Education Major in English from Philippine Normal University. I am an experienced customer service specialist for 10 years for various companies like Cisco-Linksys, AT&T, Express Gift Ltd., Comcast, and Expedia.

I am a trained and highly driven freelance virtual assistant seeking to help the client's business run smoothly. I am hardworking, open to communication and dedicated to meeting set deadlines for a better working relationship. I'm a tech-savvy, smart and organized person. I'm proficient in computers and internet applications. I have a background in data entry, file updating, and efficient typing skills. I'm detailed-oriented and have excellent time management.

Other skills:  
•Proficient in Microsoft application
•Data Entry
•Data Mining
•Lead Generation
•Internet Research
???Email Management
•Social Media Marketing
•Content cUpgrade to see actual infotion/content marketing
•Canva Design
•Customer Service Skills
•Excellent written and verbal communication skills
•Quick learner
•Ability to work under pressure

I've been a travel consultant for 4 years where I book a flight, hotel and car rental reservation for the customer over the phone. I resolve client's issues while they are on a trip by being their liaison for communications with hotels, airlines and transfer companies.

I've been an orderline adviser for 8 months where I take inbound calls from the customers who wish to place an order. I also processed orders for existing customers. Promote financial products such as insurance, warranties, and subscription. I'm responsible as well for accurately capturing data from the customers and setting up a new account.

My recent online home-based job is data entry/lead generation wherein I gather contact details of specific companies like who's the decision-maker, their phone number, and email addresses. Second is an airline reservation fare quoter. My duty is to research & prepare business class & first class airfare quotes to the customer through email.

I find gUpgrade to see actual infot satisfaction in helping client's business run smoothly. Whether you are looking to fill a Virtual Assistant role, a Social Media Manager, or Customer Service work you need to be done, I can help! I hope that you will give me a chance to do gUpgrade to see actual infot work for you.

Please feel free to contact me. I'll be happy to help you!