Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
June 28th, 2026 (10 days ago)
Member Since
August 22nd, 2017
Profile Description
Positive and upbeat Customer Service Specialist bringing 7 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Top Skills
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Auditing calls and transactions and provides coaching and feedback to employees.
Coaching » Training and Development
Experience: 1 - 2 years
Conducts Product Specific Training for newly hired employees. Experienced in both face-to-face and virtual setting. I also conduct supplemental training and developing workshops designed to address business needs.
Other Skills
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Customer Support » Customer Service
Experience: 5 - 10 years
Delivered exceptional customer service by handling customer calls and billing inquiries for a leading healthcare provider in the US.
Office and Administration » Transcription
Experience: Less than 6 months
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pavia, Iloilo
- Tests Taken
- IQ
- Score: 136
- DISC
- Dominance: 51
- Influence: 32
- Steadiness: 6
- Compliance: 11
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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