Client Relations Manager | Customer Support |Business Asso

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

March 28th, 2024 (31 days ago)

Member Since

August 22nd, 2017

Profile Description

Distinguished Professional Freelancer, Specializing in Customer Relations

Greetings,
I am a seasoned professional with a proven track record of excellence in Upwork. With a strong emphasis on Customer Relations, I bring over a decade of hands-on experience to the table, elevating businesses through strategic engagement and meticulous project management. My unwavering commitment to delivering top-tier service has consistently garnered me a 100% job success score over the years.


Key Highlights:

• 10+ years of industry expertise
• Proficiency as a Business Associate and Administrative Support Specialist
• Accomplished Project Manager adept at orchestrating successful outcomes
• Skillful Content Manager and Graphic Designer, infusing creativity into every project
• Respected Community Manager within the NFT ecosystem, particularly on Upgrade to see actual info
• Foundation in Coding and Video Editing, enhancing versatility


Work Experience:

My journey encompasses a spectrum of roles that reflect my adaptability and diverse skill set:

• Managed customer support, moderated social media interactions, and handled administrative tasks for Fused Hawaii.
• Orchestrated ReAmaze setup encompassing chatbots, template responses, workflow bots, and administrative duties for Undarmaa.
• Excelled as a Customer Service Representative and Back Office Associate at Nomorerack, an eCommerce enterprise.
• Elevated operations as a Business Associate and Admin Support professional at WineDownBox.
• Demonstrated prowess as a Telemarketer for POS outbound sales.
• Wore multiple hats as a Customer Support and Administrative Support Associate, concurrently serving as a proficient Photo and Video Editor at CaliPhotography.
• Distinguished role as Client Relations Manager at Princube, underscoring relationship cultivation.
• Spearheaded full-time Customer Success responsibilities while also adeptly negotiating bills at Trim.
• Managed customer support and moderated social media interactions for Fused Hawaii.
• Navigated the realm of Upgrade to see actual info as a skilled Community Manager at Scorching Papers.
• Steadily managed virtual orders for Domino's Pizza as a Virtual Order-Taking Specialist.
• Offered directory assistance services for 411-Telus.
• Seamlessly integrated Graphic Design and Social Media Management expertise for Coftea.

Expertise Snapshot:

My professional journey has equipped me with a multifaceted skill set, encompassing:
• Customer Support
• Project Management
• Graphic Design
• Dropshipping and Print on Demand
• Email, Chat, Phone, and Technical Support
• Telemarketing
• E-commerce Operations
• Administrative Support
• Social Media Management
• Photo & Video Editing
• Marketing (social media)


Proficiency in Tools:

I leverage a comprehensive toolkit, including:
• Zendesk
• Shopify
• ReAmaze
• Gorgias
• Canva
• Google Sheets
• Trello
• Five9
• InfusionSoft
• LivePerson
• Aweber
• WooCommerce
• ShipStation
• Microsoft Suite
• Google Docs
• Upgrade to see actual info
• Slack
... and other tools tailored to each project's unique demands.

Unparalleled Approach:

What sets me apart is my unwavering commitment to delivering excellence. I possess a proactive approach, managing demanding workloads autonomously. My ability to multitask effectively and my insatiable appetite for growth drive my Upgrade to see actual infoom inception to resolution, I approach challenges with a problem-solving mindset, ensuring optimal outcomes and customer satisfaction.

I am humbly eager to contribute my expertise to your projects and pursuits. With dedication, initiative, and a penchant for delivering the utmost quality, I stand ready to elevate your vision to new heights.

Best regards,
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