A+ Virtual Assistant |  Customer Service | Tech Support

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

April 12th, 2024 (8 days ago)

Member Since

August 15th, 2017

Profile Description

 A+ Operations & Customer Engagement
Real Estate | Property Listings
Customer Support PRO | Tech Support

See how I can help you scale 

CUSTOMER ENGAGEMENT
Exceptional customer engagement, from service to marketing, builds loyalty and trust
-Lead Generation through Email and Social Media
-Customer Service: Support and assistance
-Customer Reviews: Encourage and manage product reviews
-Customer Retention

REAL ESTATE VIRTUAL ASSISTANT
Dedicated to delivering a service that goes beyond, making every client feel valued and supported.
-Confidentiality and Ethics: Maintains client confidentiality and adheres to ethical standards.
-Follow-Up Skills: Implements effective follow-up procedures with clients and leads.
-Tech-Savvy: Comfortable using real estate software, virtual tools, and online platforms.
-Data Entry and Management: Proficient in maintaining accurate databases and using CRM systems.

TECHNICAL SUPPORT
 A solid foundation of technical knowledge, adept at troubleshooting, and quick adaptation to new technologies
-Problem-solving and Analytical Skills: Proactive problem-solving and keen attention to detail, guaranteeing accurate diagnosis and effective solutions.
-Quick adaptation to new technologies
-Proficient in remote support tools and proactive communication
-Commitment to user education for empowered knowledge and issue prevention

TOOLS | APPS I USED TO SCALE BUSINESS
-Slack
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-Skype
-Canva
-Zoom
-Appfolio
-Dropbox
-Asana
-Trello
-Zapier
-Zendesk
-Salesforce
-Jira Service Desk
-Freshdesk
-Anydesk
-Command Prompt (Windows), Terminal (Linux)
-Microsoft Office Suites (Word, Excel, PowerPoint)
-Google Productivity Tools (Sheet, Drive, Word, etc.)

As you can see, I can hit the ground running. But if you have a fancy software you prefer, I'm very much Tech-savvy. Throw it my way and watch me master it in a flash! 

if you're feeling the vibe and think we'd go well together
Send me your personal message and fill me in
When's a good time for you to jump on a Discovery Call ?*wink*

Talk Soon!
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