Nathaniel

E-Com Customer Support/ Fraud Investigator

90 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 25th, 2024 (6 days ago)

Member Since

August 15th, 2017

Profile Description

I have previously worked at an e-commerce company.
There, I investigate fraudulent transactions and dUpgrade to see actual info if it needs to be cancelled or approved. If there are few transactions to work on, we switch our work loads to customer support. With customer support, we reply to the emails of customers concerning their shipment status, refunds and etc. I am a team player. I always put by best foot forward in everything I do.
I have also done some home based jobs before on a different e-commerce
company for a total of 500 hours. I received a 5 star rating from that company.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Customer Support » Sales Support

Office and Administration » Translation

Office and Administration » Data Entry

Office and Administration » Email Management

Experience: Less than 6 months

Marketing » Copywriting

Marketing » Content Creation » Creative Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Experience: 6 months - 1 year

Office and Administration » Personal Assistant

Experience: Less than 6 months

Basic Information

Age
36
Gender
Male
Website
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Address
Quezon city, metro Manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 31
Influence: 18
Steadiness: 30
Compliance: 21
English
C1(Advanced)
Uploaded ID
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