Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Bachelors degree
Last Active
April 26th, 2024 (6 days ago)
Member Since
August 11th, 2017
Profile Description
14 years experience in customer service including Managerial/escalation calls (worked for US travel company and Telecom based in U.S) monitoring Call Quality and helping agents meet the target set by the client. Currently a Team Leader handling 13 agents. Making sure that the agent will be able to meet their metrics and top KPI.
* 3 years experience as Admin Assistant
* Excellent written and verbal communication skills
* Keen attention to detail and has Good Analytical skills because of my experience as a Quality Analyst.
* Multi-tasker
* Solid organizational and planning skills
Others: * Typing speed: 60 words per minute ***
*Can work 40 hours per week (any timezone) **
* Sabre trained by American Rep * Appointment Setter for an Automobile Company
Top Skills
E-Commerce » Inventory Management » Quality Control
Real Estate » Appointment Setting
Office and Administration » Data Entry
Other Skills
Customer Support
Office and Administration » Transcription
Office and Administration » Microsoft Excel
Office and Administration » Travel Planning
Human Resources
Customer Support » Email Support
Customer Support » Phone Support
Customer Support » Social Media Moderation
Customer Support » Forum/Community Moderation
Customer Support » Content Moderation/Management
Office and Administration » Email Management
Office and Administration » Personal Assistant
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, METRO MANILA
- Tests Taken
- IQ
- Score: 93
- DISC
- Dominance: 51
- Influence: 21
- Steadiness: 16
- Compliance: 14
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
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