Virtual Dynamo: Customer Service| Tech Support| Admin Assist

Overview

Looking for full-time work (8 hours/day)

at $12.10/hour ($2,129.60/month)

Bachelors degree

Last Active

March 29th, 2024 (48 days ago)

Member Since

August 8th, 2017

Profile Description

10+ years of customer and technical expertise
2+ years of nailing virtual assistance and admin tasks
Exceptional support drives results: lower churn, higher lifetime value, and increased profits. My proactive approach and stellar experiences fuel constant growth and keep us ahead in the market, refining offerings and processes while ensuring customer satisfaction and loyalty.
Nurturing creativity within the realm of customer experience and technical support for enhanced solutions and seamless service.
-Siebel
-Salesforce
-ServiceNow
-Zendesk
-Freshdesk
-Amazon Connect
Efficiency in Action: Work Order Mastery, Vehicle Tracking Precision, Analytical Excellence
-Rodeo
-Latchel App
-Global Warranty Management
-VTIMS ( Vehicle tracking and fleet management system)
-POMS ( Production and operations management system)
Empowering Growth Through Communication and Development
-Slack
-Microsoft Teams
-Zoom
-Google Meet
Optimizing Achievement: Simplified Coordination and Scheduling
-Deputy
Connect, Engage, Achieve: Your Social Media Adventure
-FB
-IG
-TikTok
Ready to harness the power of my skills for our success? If it sounds like a match, reach out, and let's schedule a discovery call.