Administrative Virtual Assistant | Data Entry & CRM Specialist

Experienced in handling customer inquiries through phone, email, and online platforms. Skilled in providing clear communication, timely responses, professional support, problem-solving, and maintaining a positive customer experience.

Experienced in providing remote administrative support, organizing client records, managing follow-ups, handling email and calendar tasks, coordinating communication, and supporting daily business operations with accuracy and professionalism.

Experienced in scheduling and confirming appointments, managing client follow-ups, handling inbound calls and email inquiries, updating appointment records, and maintaining organized tracking using tools such as Google Sheets and CRM platforms.

Experienced in using Microsoft Excel for data entry, spreadsheet management, data organization, formula-driven calculations, data validation, chart creation, and technical data analysis. Applied Excel extensively during my internship and undergraduate research to manage large datasets, analyze results, and prepare reports with accuracy and attention to detail.

Experienced in accurately entering, organizing, verifying, and maintaining data using Microsoft Excel and Google Sheets. Strong attention to detail and data accuracy.

Experienced in designing and delivering professional presentations for engineering projects, seminars, and thesis defense.

Analyzed engineering and laboratory data using Microsoft Excel, interpreted results, and prepared technical reports for research and academic projects.

Conducted extensive literature reviews, technical research, and online information gathering for engineering projects, internship assignments, and undergraduate thesis.