I am an IT graduate with a strong background in software development, technical support, and production maintenance. Having worked across the full development lifecycle—from deployment to live production support—I understand how to troubleshoot issues quickly and communicate effectively with technical teams.
I am looking to bring this technical foundation into a Virtual Assistant role. My goal is to help businesses manage their day-to-day operations with the same precision I use for technical troubleshooting.
My core skills include:
Technical Support: Hands-on experience diagnosing and resolving system issues to keep operations running smoothly.
Software Development: A solid understanding of the development lifecycle, which allows me to bridge the gap between technical requirements and admin tasks.
Deployment & Production: Experience managing technical rollouts and supporting live environments.
Workflow & Organization: A focus on clear documentation, streamlining processes, and staying organized so you can focus on the bigger picture.
I am a proactive problem solver who is comfortable working with technical teams and handling the administrative side of a business. If you need someone who understands your tech and can keep your operations on track, I would love to discuss how I can help.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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