Dedicated customer service and virtual support professional with experience in customer service, lead generation, administrative support,
Experience: 1 - 2 years
Assisted guests with reservations, cancellations, modifications, refunds, and booking inquiries through email, chat, and phone. Coordinated with homeowners, housekeeping teams, and maintenance staff to ensure seamless guest experiences. Managed property-related concerns, including check-in/check-out assistance, maintenance requests, and reservation issues.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experienced in delivering exceptional customer support across phone, email, and chat. Skilled in resolving inquiries, handling complaints, managing reservations, and providing timely, customer-focused solutions while maintaining professionalism and building positive client relationships.
Experience: 6 months - 1 year
Experience in conducting lead generation by researching prospective property owners and identifying potential business opportunities.
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