Katherine
Seasoned Senior Business Process Manager with extensive experience overseeing an
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $11.60/hour ($2,240.00/month)
Bachelors degree
Last Active
June 29th, 2026 (21 days ago)
Member Since
June 26th, 2026
Profile Description
Seasoned Senior Business Process Manager with extensive experience overseeing and optimizing complex service operations, including contract management, labor and timesheet oversight, billing, job clearing, planning, compliance, and after?hours customer support. Skilled in leading multi?disciplinary teams, driving continuous process improvements, and ensuring operational efficiency through cross?department collaboration. I specialize in designing and implementing streamlined workflows, maintaining financial accuracy through precise PO costing, and managing data integrity across contracts, inventory, and supplier databases. Adept at rolling out new processes, delivering training, and producing actionable reports and analysis to support executive decision?making.
Dedicated to collaboration and continuous improvement, I consistently ensure servicedelivery meets the highest standards of quality, efficiency, and customer satisfaction. My leadership approach combines strategic oversight with hands?on problem solving, enabling organizations to achieve measurable improvements in performance, cost control, and client experience.
Top Skills
Accounting » Accounts Receivable
Experience: 10+ years
Review and monitor open accounts to initiate and execute effective collection strategies. Conduct outbound collection calls in a professional manner, maintaining and strengthening customer relationships while securing payments.
Professional Services » Management Services » Business Management
Experience: 5 - 10 years
Seasoned Senior Business Process Manager with extensive experience overseeing and optimizing complex service operations, including contract management, labor and timesheet oversight, billing, job clearing, planning, compliance, and after‑hours customer support. Skilled in leading multi‑disciplinary teams, driving continuous process improvements, and ensuring operational efficiency through cross‑department collaboration.
Accounting » Accounts Receivable » Billing
Experience: 10+ years
Manage and execute end‑to‑end billing operations to ensure accurate and timely invoicing.Prepare and issue service invoices, uploading them to customer portals and verifying accuracy of completed work prior to billing.
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Built and established Customer Support: Oversee after‑hours emergency call center, ensuring responsive customer service.
Project Management » Process Improvement
Experience: 5 - 10 years
I specialize in designing and implementing streamlined workflows, maintaining financial accuracy through precise PO costing, and managing data integrity across contracts, inventory, and supplier databases. Adept at rolling out new processes, delivering training, and producing actionable reports and analysis to support executive decision‑making.
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Planning: Coordinate technician scheduling and monitor attendance for service efficiency.
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lubao, Pampanga
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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