I’m a tech support specialist focused on QuickBooks Online. Over the past year, I took on a massive learning curve by supporting payroll for both US and Australian clients, while also handling core bookkeeping tasks.
Dealing with two completely different regions meant adapting fast. For US businesses, I sorted out state and federal tax errors, while for AU clients, I handled Single Touch Payroll and Superannuation. At the same time, I managed bank feeds, reconciliations, and cleared up ledger discrepancies to keep their books clean.
Payroll and bookkeeping can get intense because you’re dealing with a business's actual livelihood. But I love solving those high-stakes financial puzzles rather than just clicking buttons. Even with one year under my belt, I’ve resolved hundreds of complex accounts and pay run issues, and I’m ready to bring that dual-market experience to your team.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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