Current Employment Status:
Hired Full Time on Aug 20, 2021
Hi there, my name is
I have seven years of experience in customer service, Five years as Amazon, Shopify, and eBay VA, Photo Editor, and E-commerce Business Support in the UK, EU, USA, and CA. I used to work as an Amazon Seller Support and OperationTeam Leader in Amazon UK, EU, US, and CA Marketplace.
I have always made quality my top priority while also balancing a large quantity of work. I am experienced with MS Word, MS Excel, and Google documents but always open to learning with new tools if there are different ones you prefer to work with.
I am able to take on new work immediately and look forward to speaking with you.
Here are the tasks I can help with:
AMAZON ACCOUNT MANAGEMENT
• Customer Service
• Order tracking and management.
• Facilitate Amazon inventory
• Monitoring the listing status.
• Reconcile shipments discrepancies and file and track claims reimbursement.
• Manage removal and monitor to make sure products are received back accurately and if not file and track claims for reimbursement
• A-Z claim and chargeback.
• Inventory Reimbursement.
• Case management.
• PPC
• A+ Content
• Trademark & Patent Matter
• Seller Central ( Store management )
And other tasks related to Amazon US and UK.
SHOPIFY ACCOUNT MANAGEMENT
• Shopify Customer Service
• Shopify Product Listing
• Product Photo Editing
• Shopify Basic Store Set-up
CUSTOMER SERVICE
PHOTO EDITING
Product Research /
and other Virtual Assistant Services.
I believe in quality work, which can only be achieved with a focused attitude and a detail-oriented approach. I always give my 100% to clients to make them satisfied.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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