Current Employment Status:
Hired Full Time on Aug 20, 2021

0c 89d2db8100 4df

Amazon & Shopify Account Manager, Customer Service, General

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 45,000.00/month
( $827 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.78 USD/hr )
EXPERIENCE OVERVIEW
5 Years Team Leader Amazon FBA, 6 Months Shopify Store VA, 7 Years Customer Service, and 7 years in Corporate Industry 
BASIC INFORMATION
Age:
35
Gender:
Female
Location:
Sta Cruz, Ilocos Sur
Tests Taken:
IQ
Score:  90

DISC
Dominance:47
Influence:9
Steadiness:28
Compliance:15

English
 C1(Advanced)
Last Active:
August 6th, 2022 (5 days ago)
Member Since:
August 2nd, 2017
SKILL SUMMARY

Hi there, my name is Upgrade to see actual info. It will be my great pleasure if you give me the opportunity to work on your project. 

I have seven years of experience in customer service, Five years as Amazon, Shopify, and eBay VA, Photo Editor, and E-commerce Business Support in the UK, EU, USA, and CA. I used to work as an Amazon Seller Support and OperationTeam Leader in Amazon UK, EU, US, and CA Marketplace.

I have always made quality my top priority while also balancing a large quantity of work. I am experienced with MS Word, MS Excel, and Google documents but always open to learning with new tools if there are different ones you prefer to work with.

I am able to take on new work immediately and look forward to speaking with you.

Here are the tasks I can help with:
AMAZON ACCOUNT MANAGEMENT
• Customer Service
• Order tracking and management.
• Facilitate Amazon inventory
• Monitoring the listing status.
• Reconcile shipments discrepancies and file and track claims reimbursement.
• Manage removal and monitor to make sure products are received back accurately and if not file and track claims for reimbursement
• A-Z claim and chargeback.
• Inventory Reimbursement.
• Case management.
• PPC
• A+ Content
• Trademark & Patent Matter
• Seller Central ( Store management )
And other tasks related to Amazon US and UK.
SHOPIFY ACCOUNT MANAGEMENT
• Shopify Customer Service
• Shopify Product Listing
• Product Photo Editing
• Shopify Basic Store Set-up
CUSTOMER SERVICE
PHOTO EDITING
Product Research /
and other Virtual Assistant Services.

I believe in quality work, which can only be achieved with a focused attitude and a detail-oriented approach. I always give my 100% to clients to make them satisfied.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Speaking
  • Translation
  • Writing
  • Community Forum Moderation
  • Content Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

2 Years as a Level 3 Operation Associate for Amazon Store 1 Year Shopify VA and customer Service I have 7 years experience as customer service. Knows MS Office, transcription, research, admin work.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Sales Representative
  • SEO
  • Social Media Marketing
  • YouTube Marketing

Advertising
EXPERIENCE

2 Years as a Level 3 Operation Associate for Amazon Store 1 Year Shopify VA and customer Service

SKILL RATING
  • Amazon Product Ads
  • Facebook Ads
  • Youtube Ads

Customer Service & Admin Support
EXPERIENCE

I have 7 years experience in customer service

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »