VIRTUAL ASSISTANT - General tasks (Phone, Chat, Email)

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

August 1st, 2017

Profile Description

I am a dedicated and detail-oriented Virtual Assistant and Customer Support Specialist with proven experience managing phone, chat, and email channels.

I excel at streamlining daily administrative tasks and delivering exceptional client support. I am fully equipped with a high-performance PC, reliable high-speed internet, and a dedicated home office setup optimized to provide your team with seamless, uninterrupted remote operations.


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Technical Skills & Tools Portfolio

• Productivity & Collaboration Suites: Microsoft 365 (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Calendar, Gmail)

• Customer Support & Telephony: Five9 Dialer, Intercom, Mojo Dialing Platform, Callfire, CallRail, Skype

• Project Management & Workflows: Asana, Trello, Slack

• AI & Research Tools: Gemini AI, NotebookLM

• Real Estate & Lead Generation: MLS, ShowingTime, Calendly, COLE Lead Source, VORTEX Geo Lead Source

• CRM & Marketing Automation: Infusionsoft (Keap), Mailchimp, Sendinblue (Brevo), OutboundEngine, Birdeye (Reputation Management), InvestorCarrot, YellowLetters

• Design & Cloud Storage: Canva, Adobe Photoshop, Dropbox, GoDaddy Email


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Core Skills & Expertise

Real Estate & Transaction Support:
• Property Valuation & Analysis (ARV / Comps) and Skip Tracing.
• MLS Management (Listing updates, Just Sold/Just Listed promotions, and Reverse Prospecting).
• Contract and agreement creation via Transaction Desk.

Lead Generation & Digital Marketing:
• Multichannel Lead Generation across email, text, and social media platforms.
• End-to-end management of email drip campaigns and text marketing initiatives.

Social Media & Content Management:
• Content creation and scheduling for social media (native FB & HubSpot).
• Automation setup to link third-party sources for social media auto-posting.

Design & Creative Services:
• Graphic design for marketing collateral (custom postcards, door hangers, and yellow letters).
• Professional photo editing.

Administrative Operations:
• Executive calendar management and scheduling.
• Efficient inbox management and professional correspondence.

Lead Platform Management: Proficient in monitoring, capturing, and nurturing leads from major real estate networks and agent-matching platforms:

• Public Real Estate Networks: Zillow, Trulia, ----------
• Agent Matching & Referral Platforms: HomeLight, FastExpert, UpNest
• Prospecting & Data Tools: AgentPro, Mike Ferry data systems


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My Resume:
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My online portfolio
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My Onlinejobs.ph profile
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WHY HIRE ME? 

• Adaptive & Tech-Savvy: Quickly masters new software and systems, ensuring a seamless transition into any established workflow.

• Efficiency-Driven: Specializes in optimizing repetitive tasks and finding smarter ways to save time while maintaining high-quality standards.

• Rapid Knowledge Retention: A fast learner with a sharp memory, moving from training to full productivity in record time.

• Proactive Self-Starter: Highly dependable and self-taught, taking the initiative to solve problems and deliver results independently.

• Growth-Oriented: Deeply committed to continuous improvement, always seeking ways to add value to the team and the company.

Over the past six years, I have built a diverse professional background divided into two key areas:

• Real Estate Virtual Assistance (3+ Years): Provided dedicated remote support to a real estate investor in Chicago, IL; a realtor in California; a realtor in Houston, TX; and a real estate buyer in Tennessee.

• Customer Service Representation (3 Years): Delivered high-quality customer care, resolved complex inquiries, and managed omnichannel client communications.


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Career Objective & Next Steps
While my previous role concluded due to a company-wide restructuring, I view this as an excellent opportunity to bring my diverse skill set to a forward-thinking team. As a resilient professional who embraces change, I remain focused on delivering consistent results.

I am eager to channel my energy and experience into a stable, long-term partnership where I can directly contribute to your company’s continued growth and success.