Medical Virtual Assitant expert in referral processing, prior-authorisation and

Receiving inbound sales calls with regards to activating wireless service from the largest 5G network in US. Selling products and services based on the wants and needs of the customer. Provides basic help on how to set up their online account and troubleshooting their phones and internet. Documents every closed sale and follow system processes based on Quality assurance guidelines. Meeting the required KPIs based on the program needs.

Receiving inbound sales calls with regards to activating wireless service from the largest 5G network in US. Selling products and services based on the wants and needs of the customer. Provides basic help on how to set up their online account and troubleshooting their phones and internet. Documents every closed sale and follow system processes based on Quality assurance guidelines. Meeting the required KPIs based on the program needs.

Processing sleep study referrals including consult with provider, in-lab and home sleep studies. Sending pre-authorizations to the insurance provider. Scheduling patients including consults and sleep studies and follow-ups. Confirming and re-scheduling appointments amongst patients. Maintaining the updated medical records of the patients. Receiving inbound queries from the patients.

Provides one one-on-one online tutorial among Chinese and Japanese students(adults and kids). Helps students to improve their English vocabulary, grammar, pronunciation, and communication. Documents every encounter among students for quality assurance purposes. Rate the students based on their English vocabulary, grammar, pronunciation, and communication skill.