I bring over six years of experience in healthcare administration and client services, with strengths in eligibility verification, claims processing, patient coordination, and disability case management. I’m skilled at using platforms like Salesforce, AthenaOne, and Optum Provider Services to streamline workflows while maintaining HIPAA compliance. As a worker, I want to be known for professionalism, empathy, and reliability—someone who delivers accurate results, builds trust with patients and colleagues, and consistently contributes to improving processes and outcomes.
Experience: 5 - 10 years
Guided 200+ veterans through VA and SSA claims, ensuring accuracy and compliance.
Experience: Less than 6 months
Created and managed service authorizations to expedite patient care.
Experience: 5 - 10 years
Verified patient benefits and coverage across diverse insurance plans.
Experience: 5 - 10 years
Proficient in productivity tools for reporting, documentation, and collaboration.
Experience: 5 - 10 years
Delivered empathetic support, resolving inquiries with professionalism.
Experience: Less than 6 months
Maintained precise, compliant records across all patient and client interactions.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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