Ma.
Shopify Customer Experience & Retention Specialist for Premium eCommerce Brands
Verified
With Timeproof
Overview
Looking for gig work
at $14.07/hour
Bachelors degree
Last Active
July 1st, 2026 (8 days ago)
Member Since
July 31st, 2017
Profile Description
Shopify Retention & Customer Experience Specialist with 8+ years of experience helping eCommerce brands improve customer retention, lifecycle marketing, and online store performance. Skilled in Shopify store optimization, Klaviyo and Omnisend
Experienced in managing and optimizing Shopify storefronts for premium and growth-focused brands, including redesigns, product merchandising, customer experience improvements, and retention marketing strategies. Successfully contributed to generating $314K+ in
Strong background in:
Shopify Store Management
Klaviyo
Omnisend Automation
Lifecycle Marketing
Customer Retention
Conversion Rate Optimization (CRO)<8efe80624d780eba0c6493ec45140364
Shopify Product Management
Customer Experience Optimization
AI-Enhanced Workflow Systems
Project Management
Shopify Apps & Integrations
eCommerce Operations
Premium Brand Optimization
Known for a thoughtful, strategic, and customer-focused approach that combines operational efficiency with premium brand experience. Passionate about helping Shopify brands scale sustainably through retention systems, automation, and conversion optimization.
Top Skills
E-Commerce » Shopify
Experience: Less than 6 months
Web Programming » CMS » Shopify
Experience: 2 - 5 years
Other Skills
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » AI Tools
Experience: 1 - 2 years
Marketing » Email Marketing
Experience: 1 - 2 years
Marketing » Email Marketing » Omnisend
Experience: 2 - 5 years
Marketing » Copywriting
Experience: 6 months - 1 year
Marketing » Content Creation » eMail Marketing
Experience: 1 - 2 years
Website Builder » Shopify
Experience: 2 - 5 years
Marketing » Copywriting » Email Copywriting
Experience: 1 - 2 years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Makati, Metro Manila
- Tests Taken
- IQ
- Score: 108
- DISC
- Dominance: 36
- Influence: 11
- Steadiness: 22
- Compliance: 31
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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