Elshie

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $3.97/hour ($768.00/month)

Associates degree

Last Active

July 10th, 2026 (4 days ago)

Member Since

June 14th, 2026

Profile Description

Results-driven Client Success Specialist with 5+ years of expertise in customer support, online education, and data management. Proven track record of managing high-volume operations, resolving complex client issues with empathy, and optimizing workflows for operational excellence. Technical background in Computer System Design and Programming enables strategic problem-solving and seamless client experience delivery. Committed to driving customer retention and satisfaction through proactive communication and collaborative teamwork.

Top Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

Detail-oriented Data Entry professional with a track record of maintaining 100?curacy in high-volume database management and workflow optimization.

Coaching » Homeschool » Tutorial Teaching

Experience: 1 - 2 years

I'm organized and engaging educator with a 100% punctuality record in managing complex, multi-time-zone schedules. I specialize in digital onboarding and strategic communication, successfully simplifying technical concepts to drive a 30% increase in student engagement and renewals while ensuring all educational milestones are met on schedule.

Customer Support » Customer Service

Experience: 2 - 5 years

I am a high-performing service professional with a proven track record of managing 50+ daily inquiries while maintaining a 95%+ satisfaction rating. I specialize in conflict resolution and cross-functional coordination, having successfully implemented process improvements that reduced service delays by 15% and restored long-term client trust.

Other Skills

Basic Information

Age: 37

Gender: Female

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Address

Tests Taken: IQ
Score: 97: DISC
Dominance: 34%
Influence: 15%
Steadiness: 22%
Compliance: 29%