IT Support Specialist | Virtual Assistant | Data Entry & Technical Support

I have experience using Microsoft Excel in academic tasks, particularly in my Numerical Methods subject, where I worked with computations, data organization, and problem-solving using spreadsheets. I used Excel to perform calculations, organize datasets, and apply basic formulas for numerical analysis. This helped me improve my accuracy, logical thinking, and attention to detail when handling data. Although I have less than 6 months of formal experience, I am comfortable using Excel for data entry and basic analytical tasks and am eager to further develop my skills.

I have basic experience in data entry through academic tasks and personal practice, where I handled encoding, organizing, and updating information using Microsoft Excel and Word. I focus on accuracy, speed, and attention to detail to ensure data is properly formatted and error-free. Although I have less than 6 months of experience, I am a fast learner and can quickly adapt to different data entry tools and systems.

As a Computer Engineering graduate, I have developed skills in administrative support, data entry, internet research, email management, and document organization through academic projects and personal experience. I am proficient in Microsoft Office and Google Workspace and can efficiently handle tasks with accuracy and attention to detail. Although I am new to professional Virtual Assistant work, I am a fast learner, highly organized, and committed to providing reliable support while continuously improving my skills.

During my on-the-job training as an IT Staff, I gained experience in assisting users with technical concerns, answering inquiries, and providing basic support in a professional and polite manner. This helped me develop strong communication skills, patience, and the ability to respond clearly and efficiently to user needs. Although I have less than 6 months of formal chat support experience, I am comfortable handling messages, typing quickly, and providing helpful and accurate responses in a customer-focused environment.