Dave

Bookkeeping VA| QuickBooks and Xero| Inventory Tracking, Bank Reconciliation, an

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Overview

Looking for any work (8 hours/day)

at $9.95/hour ($1,920.00/month)

High school diploma

Last Active

July 8th, 2026 (2 days ago)

Member Since

June 12th, 2026

Profile Description

Businesses thrive when financial records are accurate, operations run efficiently, and customers receive exceptional service. I help organizations achieve these outcomes by combining accounting knowledge, administrative expertise, analytical problem-solving, and customer operations experience to improve accuracy, streamline workflows, and deliver measurable results.

My accounting foundation began at the Department of Budget and Management (DBM) Regional Office VII, where I gained hands-on experience in bookkeeping, journal entries, bank reconciliation, payroll support, financial documentation, records management, and the e-NGAS accounting system. During my internship, I was entrusted to lead the reconciliation of nearly eight years of office supply inventory records, reviewing approximately 1,000 accounting and inventory documents to support audit readiness. Following the successful completion of the project, I was reappointed under a Job Order appointment in recognition of my performance.

I further developed my professional expertise through more than five years with TTEC and Accenture, supporting customers in high-volume environments while specializing in account analysis, documentation, compliance, process improvement, technical troubleshooting, logistics coordination, and consultative problem-solving. I consistently exceeded performance expectations and was frequently selected to mentor new employees and support colleagues with complex operational scenarios.

Today, I am strengthening my accounting expertise through TESDA Bookkeeping NC III certification, QuickBooks Online Accountant training, and Xero Advisor preparation. My long-term goal is to help organizations make better business decisions by combining financial accuracy, operational efficiency, and data-driven analysis.

Areas of Expertise

• Bookkeeping & Financial Recordkeeping

• Bank Reconciliation & Financial Documentation

• Administrative & Office Operations

• Records & Document Management

• Process Improvement

• Microsoft Excel & Business Reporting

• Customer Support & Customer Success

• Account Analysis & Problem Resolution

• Tea ---------- ntoring & Knowledge Sharing

I am open to remote opportunities in Accounting, Bookkeeping, Administrative Support, Customer Support, and Business Operations, where I can contribute through integrity, continuous learning, and a commitment to operational excellence.

Top Skills

Experience: 5 - 10 years

Ability to deliver high‑quality support across telecom, cable, and mobile services, consistently recognized for CSAT and QA performance.

Experience: 5 - 10 years

Managed billing inquiries, payments, credits, refunds, and device loan agreements across multiple lines of business.

Experienced in resolving complex customer complaints, bereavement cases, and ownership transfers with empathy and accuracy.

Other Skills

Experience: 6 months - 1 year

Led a major reconciliation project (2010–2018 office supply discrepancy), ensuring accurate records before state audit.

Experience: 6 months - 1 year

TESDA‑trained in journal entries, posting, trial balances, and financial statements; applied skills during government internship.

Experience: 5 - 10 years

Provided troubleshooting for telecom and cable services, guided customers through device issues, and scheduled technician appointments.

Experience: 5 - 10 years

Skilled in upselling, handling retentions, and maintaining customer loyalty through persuasive communication and solution‑oriented service.

Experience: 5 - 10 years

Experience in managing inventory, device stocks, and logistics coordination within telecom and cable service accounts.

Experience: 5 - 10 years

Intermediate–advanced exposure to safeguarding customer data and identifying potential fraud risks in BPO settings.

Experience: 5 - 10 years

Recognized for First Time Resolution (FTR) performance, demonstrating ability to resolve issues quickly and effectively.

Basic Information

Age
25
Gender
Male
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  116
DISC
Dominance: 35
Influence: 9
Steadiness: 16
Compliance: 40
English
C2(Advanced/Mastery)
Government ID
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