Management Accounting, Credit Analyst, and Customer Service Representative

Possess solid accounting knowledge gained through academic training and hands-on experience in the Philippines. Completed on-the-job training in an accounting firm during high school and further developed accounting competencies through a college internship, where I was actively involved in accounting-related tasks and financial record management. Experienced in bookkeeping, financial documentation, data entry, and preparation of accounting reports. Proficient in using QuickBooks, MarketMan, Odoo, and Microsoft Excel for financial recordkeeping, transaction processing, and report generation. Strong attention to detail, accuracy, and confidentiality when handling financial information, with the ability to adapt quickly to accounting systems and procedures.

Strong analytical skills developed through experience as a Junior Credit Analyst in an established cooperative in the Philippines. Proficient in credit risk assessment, financial analysis, data interpretation, and preparing sound credit recommendations with a high level of accuracy and attention to detail.

Developed strong customer service and communication skills through work experience as a Customer Service Support Representative at Teleperformance Philippines. Experienced in assisting customers and guests with their inquiries, concerns, and service needs while maintaining professionalism and empathy. Demonstrated the ability to communicate effectively, resolve issues efficiently, and adapt to various customer situations. Built resilience in handling challenging interactions and developed strong interpersonal skills through continuous customer engagement.

Developed payroll processing skills through my college internship, where I assisted in preparing and processing payroll for client companies. Experienced in handling payroll records, verifying employee data, ensuring accurate salary computations, and maintaining confidentiality of sensitive employee information. Demonstrated strong attention to detail, accuracy, and organizational skills in supporting payroll administration tasks.