I am based in the Philippines and have over 17 years of experience working in IT Technical Support as my full-time profession.
I am currently seeking part-time or long-term remote opportunities to supplement my income. I am highly adaptable, quick to learn new skills, and comfortable working independently in a remote environment. I am available during my free hours between 7:00 AM and 12:00 PM EST and I am committed to delivering reliable, high-quality service.
In addition to IT technical support, I am also open to roles involving product reviews, beta testing, user feedback, research, data gathering, and other remote support services. My extensive experience working with technology, combined with strong problem-solving and communication skills, allows me to contribute effectively across a variety of projects and industries.
Experience: 10+ years
Install, configure, and repair computer systems, peripherals, and software applications. Diagnose technical issues like Software, Drivers, Printers, VPN, Network, and Wi-Fi issues using diagnostic techniques and remote-control software. Monitor, prioritize, and respond to incoming support requests via phone, email, or chat systems.
Experience: 10+ years
Manage systems and user accounts like Active Directory, Office 365, Intune, RSA, PingID, Trellix to name a few.
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