ECommerce Operations, Store Management, Graphic Designer & Video Editor

I managed eBay product listings by creating optimized titles, compelling descriptions, and accurate product information in accordance with marketplace standards. I conducted product research using Terapeak Research and Japanese marketplaces to identify profitable and high-demand products, analyzed market trends and competitor performance, and maintained listing accuracy to improve visibility and support sales growth.

I delivered excellent customer service through BayChat by responding promptly to buyer inquiries, resolving concerns, assisting with product-related questions, and addressing order issues professionally. I focused on creating positive customer experiences that encouraged trust, satisfaction, and repeat business.

I provided reliable administrative support by handling day-to-day e-commerce operations, maintaining organized records, processing orders, updating product information, and ensuring that tasks were completed accurately and efficiently. My ability to manage multiple responsibilities helped streamline workflows and support overall business operations.

I conducted comprehensive product research using Terapeak Research and various Japanese marketplaces to identify profitable and high-demand products. By analyzing market trends, competitor performance, pricing strategies, and sales data, I supported informed sourcing decisions that contributed to business growth. I managed eBay product listings by creating optimized titles, compelling descriptions, and accurate product information based on marketplace standards. I utilized relevant keywords and detailed product specifications to improve listing visibility, attract potential buyers, and enhance the overall shopping experience.

I maintained accurate inventory records across multiple stores using Google Sheets and inventory management systems to ensure stock levels were up to date. I regularly monitored product availability to prevent overselling, reduce order cancellations, and support efficient order fulfillment.

I managed email communications by monitoring inboxes, responding to customer inquiries, following up on pending concerns, coordinating with team members regarding order updates, and ensuring that all correspondence was handled in a timely and professional manner.

I demonstrated strong communication skills by interacting professionally with customers, addressing inquiries clearly and effectively, coordinating with team members, and ensuring that important information regarding products, orders, and updates was communicated accurately

I possess video editing skills that enable me to create and refine visual content for promotional purposes, product presentations, and social media use. I can organize footage, enhance visual elements, and produce engaging videos that support marketing efforts and strengthen brand presence.

I effectively managed my workload by prioritizing tasks, meeting deadlines, and balancing multiple responsibilities in a fast-paced e-commerce environment. My organizational skills enabled me to maintain productivity while ensuring high-quality work and timely completion of assignments.

I edited and enhanced product images to improve listing quality, ensuring that photos were clear, visually appealing, and aligned with marketplace standards. By optimizing product visuals, I helped increase customer engagement and present products more effectively.