Allieson

Customer Service - Communication Skills * Problem Solving * Active Listening * T

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Overview

Looking for full-time work (8 hours/day)

at $2.20/hour ($425.60/month)

High school diploma

Last Active

July 4th, 2026 (12 days ago)

Member Since

June 11th, 2026

Profile Description

Customer-focused service professional with a strong record of delivering timely, accurate, and empathetic support across phone, email, chat, and in-person channels. Skilled at active listening, clarifying complex issues, and guiding customers to clear solutions while maintaining high satisfaction and first-contact resolution rates. Demonstrated ability to manage high-volume queues, de-escalate challenging situations, and collaborate with cross-functional teams to resolve root causes and improve processes.
Fluent in English with excellent written and verbal communication skills, including precise grammar, tone adaptation, and concise documentation. Experienced in drafting knowledge base articles, composing polished customer responses, and presenting information clearly to both technical and non-technical audiences. Proficient with CRM and ticketing systems, comfortable with KPIs (CSAT, AHT, NPS), and committed to continuous improvement, professionalism, and a high standard of customer care.

Top Skills

Customer Support » Chat Support

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 1 - 2 years

Customer-focused service professional with a strong record of delivering timely, accurate, and empathetic support across phone, email, chat, and in-person channels. Skilled at active listening, clarifying complex issues, and guiding customers to clear solutions while maintaining high satisfaction and first-contact resolution rates. Demonstrated ability to manage high-volume queues, de-escalate challenging situations, and collaborate with cross-functional teams to resolve root causes and improve processes. Fluent in English with excellent written and verbal communication skills, including precise grammar, tone adaptation, and concise documentation. Experienced in drafting knowledge base articles, composing polished customer responses, and presenting information clearly to both technical and non-technical audiences. Proficient with CRM and ticketing systems, comfortable with KPIs (CSAT, AHT, NPS), and committed to continuous improvement, professionalism, and a high standard of customer care.

Other Skills

Basic Information

Age: 18

Gender: Female

Website: Sign Up with Pro Account to View

Address: San Jose Del Monte, Bulacan

Tests Taken: IQ
Score: 100: DISC
Dominance: 50
Influence: 17
Steadiness: 21
Compliance: 12: English
B2(Upper Intermediate)