E-Commerce Virtual Assistant | Product Listing | Customer Support

Responded to customer inquiries professionally through email and social media while providing timely updates and resolving concerns.

Processed customer orders accurately, monitored order status, and ensured smooth order management from purchase to fulfillment.

Created and updated product listings with accurate titles, descriptions, pricing, and product information to improve organization and customer experience.

Maintained inventory records, monitored stock levels, and updated product availability to support efficient store operations.

Entered and maintained accurate business records, product information, customer details, and inventory data with strong attention to detail.

Supported daily administrative tasks by organizing files, maintaining records, and assisting with business operations.

Managed the daily operations of an online clothing business, including product listings, order processing, inventory tracking, customer support, and supplier coordination.

Created and maintained spreadsheets for inventory tracking, order management, customer records, and business organization.

Designed promotional graphics and marketing materials for social media and product promotions using Canva.

Used Google Docs, Sheets, Drive, and Calendar to organize business records, track inventory, manage documents, and improve workflow.

Coordinated with suppliers regarding product availability, inventory updates, and order requirements to ensure smooth operations.

Wrote clear, informative, and customer-focused product descriptions that highlighted key features and improved product presentation.

Used ChatGPT to create product descriptions, marketing captions, customer response templates, and improve daily productivity.

Familiar with Shopify's interface, product management, and basic store navigation. Comfortable learning and adapting to Shopify workflows.