Philippine Registered Medical Technologist with U.S. Pharmacy Benefit Management Certification. More than 13 years of Clinical experience and 6 years of U.S. Healthcare exposure as an online Customer Service Representative seeking employment as a Medical or Healthcare Virtual Assistant.
Experience: 10+ years
Licensed Medical Technologist with over 20 years of healthcare clinical experience and more than 6 years supporting U.S. healthcare operations through OptumRx. Experienced in medication prior authorization processing, healthcare documentation, insurance coordination, HIPAA compliance, and provider and patient communication. Strong understanding of medical terminology, healthcare workflows, and patient data management.
Experience: 5 - 10 years
Processed high-volume medication prior authorization requests for U.S. healthcare plans while ensuring compliance with insurance requirements and clinical guidelines. Coordinated with healthcare providers, pharmacies, and members to obtain required clinical data to document, process, and resolve issues for authorization approval. Skilled in reviewing clinical documentation and applying healthcare policies accurately.
Experience: 5 - 10 years
Accurately entered, reviewed, and maintained healthcare records and prior authorization documentation while adhering to HIPAA standards. Strong attention to detail with extensive experience handling sensitive patient information and maintaining data accuracy in healthcare systems.
Experience: 5 - 10 years
More than six years of experience providing professional customer support in a fast-paced healthcare environment. Assisted healthcare providers, pharmacies, and internal teams through phone-based support channels. Served as Subject Matter Expert (SME) and Floor Support, helping resolve escalations and ensuring service quality.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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