Overview
Looking for any work (4 hours/day)
at $6.61/hour ($640.00/month)
Bachelor's degree
Last Active
June 29th, 2026 (25 days ago)
Member Since
June 6th, 2026
Profile Description
I am a dedicated healthcare professional with experience in Healthcare BPO, customer service, patient care coordination, and pharmacy-related operations. I have handled outbound and inbound communications with patients, healthcare providers, and insurance companies to support treatment plans, medication access, and overall patient care.
My background includes conducting patient and provider follow-ups, processing healthcare-related cases, reviewing clinical documentation, maintaining accurate records, and utilizing CRM platforms such as Salesforce. I am skilled in managing high-volume workloads while maintaining accuracy, professionalism, and compliance with healthcare regulations and privacy standards.
I possess strong communication, problem-solving, and organizational skills, allowing me to effectively coordinate with multiple stakeholders.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
Provided excellent customer service through phone, email, and chat support. Managed customer inquiries, complaints, and account requests in a timely and professional manner. Utilized CRM systems and Salesforce to document customer interactions, track cases, and maintain accurate customer records. Resolved customer issues while ensuring compliance with company policies and procedures.
Customer Support » Healthcare
Experience: 6 months - 1 year
Reviewed prescription requests and patient medication profiles for accuracy, safety, and compliance with healthcare guidelines. Processed prior authorizations, medication coverage determinations, and formulary reviews in accordance with client and regulatory requirements. Conducted medication utilization reviews and identified potential drug Utilized healthcare systems, CRM platforms, and Salesforce to document cases, maintain patient records, and track case progress.
Other Skills
Marketing » Telemarketing » Outbound Calls
Experience: Less than 6 months
Conducted outbound calls to physician offices, healthcare providers, and patients to follow up on prescribed treatment plans and ongoing care. Coordinated with medical offices to verify treatment status, appointment completion, and patient adherence to recommended care plans. Documented patient interactions, treatment updates, and follow-up activities using CRM and Salesforce systems.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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