Hello! I'm a Customer Service Representative with over 4 years of combined experience in the fast-food and BPO industries, specializing in non-voice customer support for international financial and sales accounts.
My experience includes live chat and
I am organized, detail-oriented, dependable, and a fast learner who adapts quickly to new systems, tools, and processes. I work well under pressure, manage my time effectively, and enjoy solving problems while creating positive customer experiences. I take pride in communicating professionally, remaining calm in challenging situations, and consistently meeting performance expectations.
I am currently looking for a long-term remote opportunity where I can contribute my customer service expertise, strong work ethic, and commitment to helping clients achieve their business goals. I am eager to learn, open to feedback, and dedicated to delivering reliable, high-quality results every day.
If you're looking for someone who is proactive, trustworthy, and committed to providing outstanding customer support, I'd be happy to be part of your team.
Experience: 1 - 2 years
I have hands-on experience in outbound sales live chat, where I engaged directly with customers to promote products, explain services, and close sales. My role involved making outbound chat, presenting offers clearly, and handling objections professionally to achieve sales targets.
Experience: 1 - 2 years
I have extensive experience in managing live chat support, handling multiple conversations simultaneously with speed, accuracy, and professionalism. In my previous BPO role, I managed two live chat channels for 8–9 hours per shift, assisting international sales account customers with inquiries, refunds, billing concerns, payment arrangements, shipment tracking and closing a sale.
Experience: 2 - 5 years
I have over three years of customer service experience, specializing in outbound chat support for two international BPO accounts — financial and sales. My responsibilities included assisting customers with account concerns, order inquiries, spending limits, payment arrangements, insurance inquiries, billing concerns, shipment tracking, order details and closing a sale.
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