Trisha

Customer Service Representative Expert

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $1.99/hour ($384.00/month)

High school diploma

Last Active

July 10th, 2026 (15 days ago)

Member Since

June 6th, 2026

Profile Description

Hello! I'm a Customer Service Representative with over 4 years of combined experience in the fast-food and BPO industries, specializing in non-voice customer support for international financial and sales accounts.

My experience includes live chat and email support, account management, billing inquiries, refunds, payment arrangements, insurance assistance, shipment tracking, order management, spending limit concerns, and resolving customer issues with professionalism and empathy. I am experienced in handling multiple customer conversations simultaneously while maintaining accuracy, efficiency, and high-quality service.

I am organized, detail-oriented, dependable, and a fast learner who adapts quickly to new systems, tools, and processes. I work well under pressure, manage my time effectively, and enjoy solving problems while creating positive customer experiences. I take pride in communicating professionally, remaining calm in challenging situations, and consistently meeting performance expectations.

I am currently looking for a long-term remote opportunity where I can contribute my customer service expertise, strong work ethic, and commitment to helping clients achieve their business goals. I am eager to learn, open to feedback, and dedicated to delivering reliable, high-quality results every day.

If you're looking for someone who is proactive, trustworthy, and committed to providing outstanding customer support, I'd be happy to be part of your team.

Top Skills

Experience: 1 - 2 years

I have hands-on experience in outbound sales live chat, where I engaged directly with customers to promote products, explain services, and close sales. My role involved making outbound chat, presenting offers clearly, and handling objections professionally to achieve sales targets.

Experience: 1 - 2 years

I have extensive experience in managing live chat support, handling multiple conversations simultaneously with speed, accuracy, and professionalism. In my previous BPO role, I managed two live chat channels for 8–9 hours per shift, assisting international sales account customers with inquiries, refunds, billing concerns, payment arrangements, shipment tracking and closing a sale.

Experience: 2 - 5 years

I have over three years of customer service experience, specializing in outbound chat support for two international BPO accounts — financial and sales. My responsibilities included assisting customers with account concerns, order inquiries, spending limits, payment arrangements, insurance inquiries, billing concerns, shipment tracking, order details and closing a sale.

Other Skills

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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