With over 15 years of experience in operations, client support, technical operations, and project coordination, I have built a strong background in delivering reliable and efficient service.
I recently completed a Freight Virtual Assistant course, where I gained hands on experience in freight quoting, dispatching, and shipment tracking. I am familiar with tools such as AscendTMS, Estes, ODFL, TForce, and Freight Calculator. By combining my operational experience with logistics knowledge, I am ready to provide dependable support to brokers, carriers, and logistics teams.
Experience: 10+ years
I've been using this platform way back 2010, and it changes from then to now. This is where I gather information, data report, skills report and analyze data from given details by the workforce and/or client.
Experience: 10+ years
This is my recent work load as part of Professional Services Engineer in RingCentral. From Sales > Project Manager > Project Engineer. I load all the data needed in one spreadsheet, then create the project requested by the Client and Project Manager. All details need to be neatly collected and from that I create the program in their company system for Company's call flow.
Experience: 5 - 10 years
This is part of my daily reports task, to create formulas to easily grasps information given to me by the client and project managers. I also use this to validate confirmation from RingCentral web system, to become data.
Experience: Less than 6 months
I recently finished my training for Freight Virtual Assistance. By doing so, I'm able to understand what logistics are. In this course we tackled what "LTL", "FTL", Freight Class, Freight Calculator and also the systems such as Estes, ODFL, TForce, AscendTMS.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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