Hi, I’m Hazel, a Virtual Assistant with experience in administrative support, customer service, social media management, and e-commerce operations.
As a Co-Owner of an online retail business for over 8 years, I have managed customer inquiries, order fulfillment, inventory tracking, product listings, and daily business operations. I have handled 20+ customer orders daily and created over 128 product listings across e-commerce platforms.
I also have experience managing social media accounts, creating content, designing graphics, and growing online communities. My achievements include growing a Shopee account to 78.5k+ followers, creating 100+ campaign graphics, producing 63+ fitness reels, and increasing social media engagement through strategic content planning.
My skills include Google Workspace, Canva, CapCut, ChatGPT, customer support, data entry, administrative assistance, content creation, and social media management.
I am organized, reliable, detail-oriented, and eager to help businesses stay productive and efficient.
Experience: 5 - 10 years
Managed day-to-day operations of an online retail business for over 8 years, including customer support, order fulfillment, inventory tracking, product listings, and social media management. Handled 20+ customer orders daily and created over 128 product listings across e-commerce platforms.
Experience: 1 - 2 years
Created and edited short-form video content using CapCut for fitness and social media accounts. Produced 63+ workout reels and social media videos, including editing, captions, transitions, music synchronization, and content optimization for engagement.
Experience: 1 - 2 years
Used CapCut to create engaging short-form content for social media platforms, including fitness reels, promotional videos, and campaign content. Experienced in trimming, transitions, text overlays, audio editing, and formatting content for Instagram and Facebook.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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