Credit Repair Specialist | Disputer

Worked as a Credit Specialist handling end-to-end credit repair and dispute processes. Conducted direct communication with credit bureaus via phone calls to verify and escalate dispute cases. Prepared and submitted formal disputes to credit bureaus and creditors under FCRA guidelines. Filed complaints with the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB) when necessary to support client dispute resolution. Generated and utilized Federal Trade Commission (FTC) identity theft and dispute reports to strengthen case documentation. Reviewed credit reports in detail to identify inaccurate, outdated, or unverifiable items such as collections, charge-offs, late payments, and inquiries. Maintained detailed case tracking, ensured timely follow-ups, and guided clients on credit improvement strategies and financial literacy.