Operations and Admin Support Specialist

I worked as a Site Supervisor in a construction project, where I was responsible for overseeing daily on-site operations and coordinating workforce activities to ensure project targets were met. My role included monitoring labor attendance, assigning tasks to workers based on project requirements, and ensuring work was completed according to schedule and quality standards. I also coordinated with project engineers and company owner to report progress, manpower needs, and site concerns. In addition, I helped ensure compliance with safety procedures and proper use of materials and resources. Throughout the project, I focused on maintaining productivity, efficiency, and clear communication between field operations and office management.

I worked as a Payroll Assistant in an office setting, supporting an Accountant in the end-to-end processing of payroll for onboard crew for one year. My responsibilities included encoding payroll data, processing adjustments and deductions, and reconciling payroll records using MS Excel and the company payroll system. I also prepared and distributed electronic pay slips while ensuring accuracy and completeness of all records. In addition, I coordinated with banks regarding salary disbursements and USD exchange rate adjustments, while maintaining strict confidentiality and consistently meeting payroll deadlines to ensure timely and accurate payments and avoid issues for seafarers.

I worked as an Assistant (Accounts Payable support) in a project-based, field and office coordination setup. I assisted in processing supplier payments, ensuring all invoices and supporting documents were properly verified, recorded, and organized. I worked closely with the office accounting team to maintain accurate financial records and ensure timely payment processing. I also helped monitor project expenses and reconciled field submissions with office accounting reports. Throughout my role, I maintained strong communication, accuracy, and confidentiality while supporting financial operations and deadlines.

I was responsible for managing client relationships in a construction project environment, ensuring clear and consistent communication between the company, internal project management team, and external clients. I regularly participated in coordination meetings with clients, project owners, and engineers to provide project updates, discuss work accomplishments, and address concerns related to schedules, compliance, and site operations. I also assisted in resolving project-related issues such as manpower, equipment, weather delays, billing, and documentation requirements to ensure client expectations were met. Through continuous communication and reporting, I helped maintain strong professional relationships, ensure client satisfaction, and support smooth project execution from planning to completion.

I conducted weekly safety meetings with workers to discuss safety reminders, work accomplishments, and target outputs, ensuring compliance with safety standards and project goals. I also regularly met with our internal project management team and company owners to report progress and align on project targets. In addition, I attended coordination meetings with client project management and engineers where we discussed work accomplishments, schedule updates and adjustments, and compliance with standard construction practices. During these meetings, I also helped address project-related concerns such as manpower and equipment issues, weather delays, billing matters, and documentation requirements to ensure smooth coordination and continuous project progress across all stakeholders.