I am an Infrastructure and Network Engineer with hands-on experience in designing, implementing, and supporting enterprise network environments across multiple sites. I specialize in network infrastructure, SD?WAN, security, wireless systems, and virtualization, ensuring reliable, secure, and high?availability connectivity for business operations.
I have strong experience configuring and managing Cisco Switches, Cisco Wireless Controllers, Access Points, and FortiGate Firewalls, including routing, switching, VLANs, ACLs, VPNs, and firewall policies. I actively monitor network performance, perform troubleshooting, and implement improvements to enhance stability, security, and scalability.
Key areas of expertise include:
• SD?WAN implementation across multiple branches, including SD?WAN zones, members, SLAs, and rules
• Dual ISP integration for load balancing and automatic failover
• IPsec and SSL?VPN configuration, including user credential management
• Centralized wireless system design, with controller?based management across all sites
• Firmware upgrades and lifecycle management of network devices
• Remote and on?site support, working closely with clients and internal teams
Experience: 10+ years
Assisting users that are having problems with their M365 Accounts. Creating and Adding users on Distro upon request.Deletion of all access of the resigned employees.
Experience: 6 months - 1 year
Monitors and maintains the overall network infrastructure across all UAS sites, ensuring high availability and optimal performance. • Performs end-to-end network troubleshooting and root cause analysis for infrastructure-related issues. • Configures, manages, and supports network devices, including Cisco Switches, FortiGate Firewalls, Cisco Wireless Controllers, and Cisco Access Points. • Installs, configures, and maintains network infrastructure components such as: o Firewalls, routing, and switching o Servers and supporting network equipment o SD-WAN, IPsec VPNs, SSL-VPN o Port-Channels, VLANs, ACLs o DHCP and DNS services • Conducts firmware upgrades to ensure all network devices are running the latest stable and secure versions.
Experience: 1 - 2 years
Ticket Management (ITSM) Handle and resolve: Incidents (system issues, errors) Service Requests (access, software install) Problems (root cause analysis) Change Requests (system updates) Assign tickets to appropriate teams Track and meet SLA (Service Level Agreements)
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