I am a Team Leader passionate about building successful, high-performing teams and driving operational excellence. With over 16 years of professional experience, I thrive on leading people, managing performance, and consistently exceeding productivity and quality targets in fast-paced environments. I specialize in bridging the gap between high-stakes international guidelines and daily team execution.
Throughout my career, my focus has been on bridging the gap between client expectations, international regulatory compliance, and day-to-day execution. I look for ways to leverage technology to streamline processes, recently developing custom Google Apps Script solutions to automate team update acknowledgments and communication.
• 6 Years in Logistics (DPD UK):
Led a team of indexers in managing cross-border logistics data entry, Customs Validations and Compliance (validating international shipping manifests, Imports/Exports documentation, audited HS Codes, and conducted regulatory checks to identify and filter prohibited goods) and checking Denied/Flagged Party Screening against global sanctions and watchlists (OFAC, SECO, NBI) to prevent compliance risks.
Leveraged specialized logistics platforms, including AEB and GeoCheck, to ensure data integrity, meet tight delivery timelines and ensuring compliance with strict global standards.
• 10 Years in Publishing (Elsevier): Managed and mentored teams of Graphics Specialists, ensuring precision, visual quality, and strict adherence to international publishing standards.
• Technology Sales (Ace Logic Computer Solutions): Provided technical sales consultation and customer service for consumer and institutional clients; managed product matching, tech solutions, and sales targets for hardware, networking, and IT accessories.
You can view my full corporate background and professional recommendations on my LinkedIn profile here:
Experience: 5 - 10 years
Led a team of indexers in managing cross-border logistics data entry, Customs Validations and Compliance (validating international shipping manifests, Imports/Exports documentation, audited HS Codes, and conducted regulatory checks to identify and filter prohibited goods) and checking Denied/Flagged Party Screening against global sanctions and watchlists (OFAC, SECO, NBI) to prevent compliance risks. Leveraged specialized logistics platforms, including AEB and GeoCheck, to ensure data integrity, meet tight delivery timelines and ensuring compliance with strict global standards
Experience: 10+ years
Managed and mentored teams of Graphics Specialists, ensuring precision, visual quality, and strict adherence to international publishing standards. Expert at managing team performance, coaching members, and consistently exceeding strict productivity and quality benchmarks (SLAs)
Graphics Quality Assurance: Rigorously checked the visual and technical output of graphics operators based on strict client and job specifications to ensure zero-defect delivery. Graphics Specialist: Processed digital images and technical layouts according to exact client guidelines and publishing standards.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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