Hello! I am an experienced Customer Service and Medical Billing Specialist with

Overview

Looking for any work (4 hours/day)

at $7.49/hour ($720.00/month)

Associates degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

June 2nd, 2026

Profile Description

I am a results-driven Healthcare Virtual Assistant and Medical Billing Specialist with over nine years of corporate BPO and remote clinical operations experience. Backed by an Associate Degree in Information Technology from Don Bosco Global College, I combine high-level technical aptitude with deep expertise in managing the backend revenue cycles of US medical practices. My daily work centers on protecting provider revenue, which I achieve by auditing outstanding accounts receivable, resolving complex insurance denials, and executing clean claims submissions, appeals, and patient billing. I have specialized expertise in surgery coordination, where I actively manage two-week advance surgery trackers to verify complex member eligibility and precisely calculate patient out-of-pocket responsibilities—including deductibles, copays, and coinsurance—before the dates of service. Furthermore, my background includes over five years of corporate leadership supervising and coaching customer support teams of up to 31 agents, meaning I am inherently metric-driven, obsessed with data accuracy, and comfortable operating autonomously under strict SLA targets. Fully proficient in specialized industry tools like Availity, Waystar, Carerails, and advanced Excel, I am looking for a stable, part-time opportunity of up to 18 hours per week where I can work independently after hours to keep your clinic’s administrative operations running flawlessly.