Rowena

Virtual Assistant | Customer Service Specialist | Email & Chat Support | Data En

mark as hired

Overview

Looking for any work (7 hours/day)

at $3.32/hour ($560.00/month)

Bachelor's degree

Last Active

July 9th, 2026 (yesterday)

Member Since

June 2nd, 2026

Profile Description

Hello! My name is Rowena Joniega. I have over 5 years of experience in customer service, financial account support, and administrative tasks.

Throughout my career, I have assisted customers with account inquiries, billing concerns, documentation, and issue resolution while maintaining professionalism and excellent service. I am skilled in handling email and chat support, data entry, record management, and other administrative responsibilities.

I am a reliable, detail-oriented, and hardworking professional who can work independently and adapt quickly to new systems and processes. I am committed to delivering high-quality work, meeting deadlines, and helping businesses provide outstanding customer experiences.

I am currently seeking remote opportunities as a Virtual Assistant, Customer Service Representative, Email or Chat Support Specialist, Data Entry Specialist, or Administrative Assistant. I look forward to contributing my skills and building a long-term working relationship with clients.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

I have over 5 years of experience in customer service, financial account support, and administrative operations. For more than 3 years, I worked as a Global Support Specialist for a financial services account, handling email support, outbound calls, customer inquiries, account updates, documentation review, and issue resolution. I am experienced in back-office operations, data entry, record management, and providing timely support while maintaining accuracy and professionalism. My role required strong communication, attention to detail, problem-solving, and the ability to work efficiently in a fast-paced environment. I am reliable, organized, and committed to delivering high-quality work. I am seeking opportunities where I can contribute my skills in customer support, administrative assistance, email management, and back-office operations.