- I am a dedicated and detail-oriented eCommerce Virtual Assistant with experience supporting online businesses through efficient product listing, product research, order fulfillment, and customer service operations. With one year of hands-on experience in product listing, I have developed strong skills in creating accurate, optimized, and customer-focused product listings that help improve visibility and drive sales.
My expertise primarily focuses on eBay and Shopify platforms, where I assist store owners in managing their daily operations, maintaining product catalogs, processing orders, and providing excellent customer support. I understand the importance of accuracy, organization, and timely execution in the fast-paced eCommerce industry.
Core Skills:
-Product Listing and Optimization
-Product Research and Market Analysis
-Order Fulfillment and Tracking
-Customer Service and Support
-Inventory Management
-Data Entry and Administrative Support
-eCommerce Store Management
-Product Title and Description Creation
-Image Optimization
-Bulk Product Uploads in Shopify
-Shopify Store Management
-eBay Store Management
-SEO Basics
-AI-Assisted Content Creation
-Product Sourcing
Platforms & Tools:
- eBay Seller Hub
- Shopify
- SekaiPocket
- Gorgias
- Zendesk
- AutoDS
- Zik Analytics
- Easync
- Google Sheets
- Canva
- ChatGpt
- Gemini
I am committed to delivering high-quality work, meeting deadlines, and building long-term professional relationships with clients.
Let's work together to grow your eCommerce business
Experience: 1 - 2 years
With 1 year of experience in product listing and optimization, I create accurate and well-optimized listings for eBay and Shopify stores. I improve product titles, descriptions, and keywords to increase visibility and attract potential buyers. I also conduct product research and ensure all listing details are accurate and organized.
Experience: 1 - 2 years
I have managed product listings, product research, and store operations using AutoDS and Easync. I create accurate and optimized listings, monitor products, and ensure listing details remain updated and organized. My experience helps improve store efficiency and support consistent sales performance.
Experience: 6 months - 1 year
I provided customer support for Shopify eCommerce stores by handling customer inquiries through email and support tickets. I assisted customers with order tracking, shipping updates, product questions, returns, and refunds. I resolved customer concerns professionally while ensuring a positive shopping experience. I worked efficiently to find solutions and maintain customer satisfaction. I used Shopify, Gorgias, and Zendesk to manage and respond to customer requests.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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