Vincent

General Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $5.96/hour ($576.00/month)

Associates degree

Last Active

June 26th, 2026 (13 days ago)

Member Since

May 31st, 2026

Profile Description

I’m Vincent Gascon Alegado, a healthcare?oriented professional with Certified Nursing Assistance training and over 10 years of experience in customer care, case management, and technical support. Currently, I work at Dexcom International as a Technical Support Representative, assisting patients and clinicians with continuous glucose monitoring devices.

My expertise includes care coordination, patient advocacy, troubleshooting, and complaint resolution, backed by strong communication and organizational skills. I thrive in roles that require empathy, precision, and problem solving, ensuring clients and patients receive safe, timely, and compassionate support.

I bring a unique blend of healthcare knowledge and customer service excellence, making me well suited for positions in care coordination, patient support, and healthcare administration.

Top Skills

I resolved complex cases and demonstrated strong care coordination and customer support management. I applied structured case management processes to efficiently track, document, and resolve patient concerns, contributing to improved service quality and patient outcomes.

Other Skills

Basic Information

Age
39
Gender
Male
Website
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Address
Carcar, Cebu
Tests Taken
None
Government ID
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