I’m Vincent Gascon Alegado, a healthcare?oriented professional with Certified Nursing Assistance training and over 10 years of experience in customer care, case management, and technical support. Currently, I work at Dexcom International as a Technical Support Representative, assisting patients and clinicians with continuous glucose monitoring devices.
My expertise includes care coordination, patient advocacy, troubleshooting, and complaint resolution, backed by strong communication and organizational skills. I thrive in roles that require empathy, precision, and problem solving, ensuring clients and patients receive safe, timely, and compassionate support.
I bring a unique blend of healthcare knowledge and customer service excellence, making me well suited for positions in care coordination, patient support, and healthcare administration.
Experience: 5 - 10 years
I resolved complex cases and demonstrated strong care coordination and customer support management. I applied structured case management processes to efficiently track, document, and resolve patient concerns, contributing to improved service quality and patient outcomes.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.