Travel Specialist and Data Entry Specialist

My previous role was a Data Entry Specialist at Wherewolf, a company that provides travel insurance solutions for travelers. I was responsible for collecting and organizing leads, then accurately encoding them into Google Sheets and HubSpot CRM. I ensured data accuracy and consistency to support sales and marketing operations.

I worked as a Appointment setter for Calbear Construction for 1 year, Conducted outbound calls to homeowners to generate leads and schedule appointments for bathroom remodeling consultations. Qualified potential customers by identifying their renovation needs, maintained accurate records in the CRM, followed up with prospects, and coordinated appointments for the sales team. Consistently demonstrated strong communication, customer service, and lead generation skills to support business growth.

I worked as a Travel Specialist for almost 5 years under multiple travel companies, including Hotwire and Hotels.com. I handled booking reservations, primarily focusing on hotels, car rentals, and flights. I assisted customers in managing their travel arrangements and ensuring smooth and accurate bookings.

Worked with Harris Farm Markets for 1 year, assisting customers with online orders, delivery tracking, refunds, returns, and product inquiries while ensuring a positive customer experience through prompt and accurate support.