Customer Service and Operations Professional with nearly 15 years of experience in customer support, technical support, content moderation, virtual assistance, and team leadership.
Proven track record of exceeding KPIs, delivering high-quality service, and improving operational efficiency. Recognized as a top performer with multiple awards for excellence in quality, productivity, and customer satisfaction. Skilled in technical troubleshooting, administrative support, problem-solving, and client relationship management.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 1 - 2 years
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