Senior Account ManagerOperation Excellence Manager

Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.00/month)

Bachelors degree in Industrial Engineering

Last Active

May 14th, 2021 (1078 days ago)

Member Since

July 24th, 2017

Profile Description

20 years of solid experience in Industrial Engineering field (combined Standards, Equipment and Headcount Capacity); AccountManagement and Business
Performance supporting KPIs of multiple clients and industries; Business Analyst for account-related projects and Data Management Administrative engagements;12 years on people management role and more than 10
years Project Management.
Total of 10 years served as an Industrial
Engineer and Project Manager for Semiconductor Manufacturing industries and 8 years were devoted to Supervisory and Account Management role in BPO industry. Added to the skill sets are 2 years Training Lead and ACE (Achieving Competitive Excellence) Operation Excellence Manager in Aerospace Industry.

1.  A year as Operation Excellence Manager in Aerospace Manufacturing Industry driving Bronze Certification for ACE (Achieving Competitive Excellence).
2.  A year of Training Lead Supervisor role under Talent and Development Organization focusing on training need analysis and people development for both technical and behavioral aspects.
3.  Months of working home-based virtual assistant providing research works company profiles and contact persons. Started also online transcribing jobs.
4.  Years of solid experience on the ff skills:
>  Continuous Improvement, Process Improvement and Standardization
>  Project Management knowledge since 2003 at Intel Technology Phils., Inc. Formal Training certification last 2007 at AMI Semiconductor Phils.
>  Business Analytics including Quantitative and Qualitative skills since 2003 at Intel Technology Phils., Inc.
>  Quality Assurance/Testing for the systems/tools used (MM0, CM0, Golden Model, CAPS, FTM, SAP, Retirement Program (Asset Management), Sort Lean Manufacturing, Introduction to Lean Six Sigma, GPSS, KMDb, Critical Environment, SMS Phonebook, Data Ware House (Cognos) and Maximo 4.1, 5.2 and 7)
>  Industrial Engineering Skills and Capability including Standards Definition and Modelling, Equipment, Volume and Headcount Capacity Planning and Analysis / Modelling and Capital Management
>  Reports Development which dependent on the project being handled
>  Lean Manufacturing experience which started at Intel Technology Phils., Inc. to Collins Aerospace
>  Data Ware House Administration knowledge and flexibility as part of business
continuity program
>  Leading Business Performance Team in the BPO industry managing key performance indicator and metrics (EHS, Quality Compliance, Finance and Operational KPI, Customer Satisfaction, Scorecard, etc), transforming indicators and metrics into scorecard and providing deep dive analytics and reporting
>  Account Management and Customer Service skills for multiple accounts in Finance, Oil & Gas, Life Science and Technology industries
>  Survey Monkey Administration for Customer Satisfaction for MSD account and creation of Market Feedback Analysis Process
>  People Management skills, started managing people since 2005