With over a decade of comprehensive experience in the BPO and Virtual Assistant sectors, I specialize in building, managing, and retaining high-performing remote teams. My career spans 8 years of solid corporate BPO experience and extensive roles in senior management, operational design, and client relations.
Most recently, as a Client Success Manager and Operations Manager for a premier VA Agency, I have been directly in charge of day-to-day operations and managing dual affairs for both clients and Virtual Assistants. I excel at matching the right talent to specific corporate campaigns, managing client onboarding, running performance evaluations, and handling complex escalations to proactively drive account retention.
An operational leader who understands adult learning principles, instructional training design, and scalable team workflows to protect and grow your client base.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.