With nearly four years of experience in the BPO industry, including a promotion to Internal Subject Matter Expert (Supervisor) for a total of 12 months | I handled both inbound and outbound calls, managed escalation concerns, assisted agents with inquiries, and conducted call audits to maintain service quality. These experiences helped me become highly organized, detail-oriented, and capable of working efficiently in fast-paced environments. Handled multiple tasks while maintaining professionalism and accuracy.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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